jp123Privacy Policy

This page describes what we collect when you use jp123 and how we keep that data protected. Our platform operates football sportsbook markets (Liga 1 Indonesia, Piala AFF, Champions League), live-dealer casino tables, slot games, and esports markets. To operate these services securely, we collect certain information from you — your identity, payment details, account activity, and device information.

We at jp123 process your data in compliance with applicable law and our own security standards. We do not sell your data to third parties. We share information only as necessary to complete your transactions, fulfill legal obligations, or operate our platform.

Please read this policy carefully. By using jp123, you consent to the data practices described here.

What Data We Collect on jp123

Account Registration Data

When you create an account on jp123, we collect your full legal name, date of birth, national ID number, email address, and phone number. We also record your home address and may ask for supporting documents (national ID scan, utility bill) during Know Your Customer (KYC) verification before your first withdrawal.

We collect this data to verify your identity, comply with anti-money-laundering regulations, and confirm that you are of legal age and located in a supported jurisdiction. We store this information securely and do not share it with third parties except as required by law enforcement or regulatory authorities.

Payment and Transaction Data

When you deposit or withdraw funds on jp123, we record the amount, date, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), transaction ID, and status. For bank transfers, we record your bank account number and the receiving bank's name. For e-wallet transfers, we record your e-wallet account identifier.

We collect this data to process your transactions, reconcile accounts, and detect fraud. We share payment data with our payment processors (mobile banking, local payment, online payment, and our banking partners) only to the extent necessary to complete the transaction. We retain transaction records for up to seven years to comply with financial regulations.

Account Activity and Betting Data

We at jp123 record all activity on your account — every bet placed, every game played, every deposit and withdrawal. We store the amount wagered, the odds accepted, the result, the timestamp, and your account balance at each transaction. This data allows us to calculate your account balance, settle bets accurately, and investigate disputes.

We also record login timestamps, IP addresses, and device information each time you access jp123. We use this data to detect unusual account activity, prevent fraud, and protect your account from unauthorised access.

Device and Network Data

When you access jp123, we automatically record your IP address, device type, operating system, browser name and version, and approximate location based on your IP address. We use cookies and similar tracking technologies to remember your login preferences and track your activity on our site.

We collect this data to provide our service, improve user experience, and detect security threats. We do not sell this data to advertisers. We may use aggregated, non-identifying data (such as "most users access jp123 from Jakarta" or "most users bet on Liga 1 matches") to understand market trends and improve our offerings.

Data Retention

We retain identity data for 7 years after account closure; transaction data for 7 years; account activity for the life of your account plus 2 years after closure.

Third-party Sharing

We share data with payment processors and banks only to process transactions. We do not sell data to marketing firms or advertisers.

International Transfers

Our servers may sit outside your jurisdiction. By using jp123, you consent to international data transfer.

Law Enforcement

We comply with lawful requests from police, tax authorities, and court orders. We do not disclose unless legally required.

Your Rights and Our Commitments on jp123

Your Data Access and Correction

You have the right to request access to the personal data we hold about you. We at jp123 provide this data in a readable format within a standard business timeframe (typically 10-15 business days). You also have the right to request corrections to inaccurate data — for example, if your registered phone number has changed, you can update it in your account settings or contact our support team.

To request data access or correction, email our support team with your account email and a clear description of your request. We verify your identity before releasing data to ensure information is not disclosed to unauthorised parties.

Account Closure and Data Deletion

You may request closure of your jp123 account at any time. Once closed, we cease collecting new data about you. However, we retain your existing data (identity, transaction history, account activity) for up to 7 years to comply with financial regulations and prevent fraud. We do not delete data sooner except where required by law.

If you believe we hold data about you illegally or in violation of privacy law, you may lodge a complaint with our support team or the relevant data protection authority in your jurisdiction.

Cookies and Tracking

We at jp123 use cookies (small text files stored on your browser) to remember your login session, preferences, and activity. Cookies allow you to stay logged in and provide a personalised experience. Most browsers allow you to disable cookies, though this may limit your ability to use jp123 fully.

We also use analytics tools (such as server-side logging) to track aggregate user behaviour — for example, which games are most popular, which payment methods are most used, when traffic peaks. This data helps us improve our platform. We do not use this data to identify you individually or sell to third parties.

Communication and Marketing

We may send you emails about your account — deposit confirmations, withdrawal status, security alerts. These communications are essential for account management. We also may send you promotional emails about new markets, games, or bonuses on jp123. You can opt out of promotional emails by clicking the unsubscribe link in any email or adjusting your notification preferences in your account settings.

We will never send unsolicited SMS or calls to promote betting. If you receive spam claiming to be from jp123, please report it to our support team.

Data Security

We at jp123 use encryption (HTTPS/TLS) for all communication between your browser and our servers. Your login credentials and payment information are encrypted before storage. We employ firewalls, access controls, and regular security audits to prevent unauthorised access.

However, no security system is perfect. If you suspect your account has been compromised, change your password immediately and contact our support team. We are not liable for data breaches caused by your own actions — such as sharing your password or using an insecure device.

Third-party Links

Our website may contain links to external sites (payment providers, sports databases, esports platforms). We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies separately before providing information.

Policy Changes

We reserve the right to update this privacy policy at any time. Changes are effective when posted on our website. Your continued use of jp123 after changes are posted constitutes acceptance. If a change materially affects how we use your data, we will notify you via email.

Contact jp123

If you have questions about our privacy practices, wish to request data access, or lodge a complaint, contact our support team. We ask for your account email and a clear description of your request. We aim to respond within one business day.

Our service is available only where local law permits. Data handling is subject to the laws of our operating jurisdiction. If your local jurisdiction grants you specific rights (such as the right to be forgotten), we will honour those rights to the extent permitted by our legal obligations to retain records.